Welcome to the Support Center
In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.
The follow process flow:
- The client will raise a ticket detailing their requirements.
- A SOW with commercial details will be shared with the client for approval
- Upon approval, the client will issue a PO to initiate the work.
- An engineer will be assigned to the task based on the BRD and the SOW.
- The task will be completed within the agreed-upon time frame.